What does Level 2 mean for clients?
We are now operating our normal full range of services.
It is important that you do not visit the clinic if you are unwell, are in self-isolation, or are Covid-19 +ve or been in contact with Covid-19 +ve person. (Please let us know when making an appointment if this is the case and we can work out how best to help you).
We are controlling entry to the waiting room by allowing only 2 clients with their pets to be seated at a time.
We will usually have a nurse hold your pet for examination by the vet.
We would ask that only one family member enter the clinic with your pet.
Please maintain a one metre distance from staff members and other clients.
We will continue to provide paywave contactless payment until the end of June.
We have a backlog of annual procedures such as desexing, vaccinations/health checks, and dentistry to catch up with.
We would appreciate your understanding that we may not be able to carry these procedures for you as promptly as we normally would due to workload limitations.
Our online booking system will continue to be inactivated until we have caught up with the backlog, as we need to control the number of routine procedure bookings carefully.