Level 4 COVID 19 Clinic -Rules
Clients may not enter the clinic.
Please phone us first before visiting the clinic for any reason.
Do not visit the clinic at all if you are unwell or have any kind of Covid 19 contact status.
If you do need to visit us please stay in your car in the carpark and let reception know by phone you have arrived. 5348118.
Please wear a mask if for any reason you need to talk directly to a staff member or leave your car.
The clinic is open for essential veterinary services only:
1) Injury, illness, urgent surgery, euthanasia, puppy or kitten vaccination programmes. (Not annual health checks and vaccinations, nail clips, desexing, routine dentals and lump removals).
2) Pet food and flea/worm products are available by pre-order and prepayment. Please email firstname.lastname@example.org to order. Our bank account number is BNZ 02-0192-0200911-000.
3) Contactless payment only. Online or phone banking payment preferred.
4) Please scan our QR code for contact tracing purposes.
A staff member will collect your pet from your car. Please wear a mask at this time.
The consultation (history taking and discussion of treatment) will be done by phone so please ensure we have your current cellphone number on file. Providing written history and details of the current problem by email is helpful.
We thank you for your patience and understanding.
"Our aim is to provide the highest quality medical and surgical care for your pet and to offer information, advice and assistance, whenever you need it, in a caring and compassionate manner".
All of our staff are experienced, caring, and highly trained veterinarians and nurses, who together form a very capable team where nothing is too much trouble. Collectively our veterinarians have over 100 years of experience practicing small animal medicine and surgery.